Bicep HeartPrivacy Policy
This site is run by The Bicep Heart. Contact us at support@thebicepheart.com.
What we collect
The photo you upload, the email you pay with, and the video we make. Payments are handled by our payment provider; we never see your card.
Delivery records
We record visits to your results and video download requests to help resolve delivery problems. Our email provider records delivery, opens, and link clicks. These signals may include automated email checks. Internal testing is excluded from customer activity reports.
How long we keep it
- Your photo: Used only to check it and to make the video.
- Photo deleted: About a day after the video is finished.
- Unused upload: Deleted within two days if you never make a video.
- Finished video: Not deleted automatically. Email support@thebicepheart.com from the address you paid with to delete the video and the email.
- Cover images are not deleted automatically.
- Our video provider receives a copy only to make your video.